Daily News

Scheduled internet outage - Tuesday 14 April

From: Peter Thomas

Valid from: Thursday 9 April 2020 to Wednesday 15 April 2020


Hi all,

As you may know, ITDS has regular, scheduled IT outages to ensure improvement, upgrades, and maintenance to all of our IT services to improve the digital experience for all. Regular maintenance periods are scheduled to minimise the impact of the vital operations to all students and staff.
As a result, there will be one this week

When?
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Starting: 10.00 pm, Tuesday 14 April
Finishing: 11.00 pm, Tuesday 14 April

What does this mean for me?
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This means that the following services will be unavailable for use during the time of the scheduled maintenance period:

* The internet (unavailable both onsite at the University and offsite, including via Citrix remote access.

We apologise for any inconvenience this may cause. If you have any questions, or any IT issues after the upgrade period has ended, please contact the IT Service Desk: http://myit.westernsydney.edu.au/, itservicedesk@westernsydney.edu.au or extension 5111.

Thank you,

Peter Thomas
Specialist Systems Engineer
Solution and Project Services - Infrastructure
Information Technology and Digital Services