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Last chance to register:Working with Emotional Intelligence - Monday 12 August
From: Kathy Adam-Cross
Valid from: Tuesday 16 July 2019 to Thursday 25 July 2019
Details:
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Date: Monday 12 August
Session ID: 5195
Location: Werrington North campus
Times: 9.30am - 4.30pm
Facilitator: Eleanor Shakiba
Intended for: All staff
Aligns to Western Core Capabilities: Cultivates productive working relationships.
Emotional intelligence (EQ) determines how you handle yourself and others. By building your EQ, you can increase your influence, reduce stress and build healthier work relationships. Explore four key skill-sets of emotional intelligence: self-awareness, self-regulation, empathy and interpersonal influence. Hear how perceptions, thoughts and emotions are connected. Learn to detect and influence 'unresourceful' emotional states (in yourself and others). Find out how to take a resilient, constructive approach to handling problems at work. This is an introductory-level course which gives you tools for working with greater emotional awareness.
Learning Objectives
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At the end of the course, you should be able to:
* Understand the link between your perceptions, your thoughts and your emotions
* Detect and manage 'emotional hijack' states in yourself and others
* Recognise and shift your own negative 'self-talk' habits
* Use reflective statements and reframing techniques to influence the emotional states of others
* Use solution-focused thinking techniques to address problems and challenging situations
Please note - there is a $275.00 registration fee to attend this course, which is non-refundable for cancellations after Friday 26 July.
To register:
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Go to MyCareer Online (via Staff Online) or complete the attached registration form and return to tld@westernsydney.edu.au