Daily News

Service Reimagined - Service Scoop 31

From: Alyce La Rosa - Coleman

Valid from: Wednesday 24 April 2024 to Monday 29 April 2024


Service Scoop 31

1. School Operational Support Services
An all-staff email from Professor Kevin Dunn was distributed yesterday, providing the summary report from the discussion paper and announcing some short, medium and long term initiatives including the alignment of student misconduct under the Office of General Services (OGS). If you missed it, find the paper and other resources here - https://www.westernsydney.edu.au/spi/school-support-services

2. Lunch & Learn - Mark your calendars! Friday, 10 May at 12:00 PM
The Service Reimagined Program is hosting a virtual Lunch & Learn session to explore the Service Improvement Toolkit. It's a fantastic opportunity to gain insights into understanding service issues and implementing improvements. To join, send an email to service@westernsydney.edu.au and we’ll send you the Zoom invite.

3. Service Unplugged Podcast
Don't miss our latest "Service Unplugged" episode featuring the very entertaining, Bill Parasiris, Vice-President of Infrastructure and Commercial. The episode is out on Wednesday, so tune in on Spotify or your favourite podcast platform.

4. Service Health Checks
We’re kicking off our first service health check! This initiative will involve working with Office of Governance Services (Secretariat) to undergo a health check and support service improvement. We’re excited about this new addition to our program, which will ultimately be integrated into our service governance framework.