Daily News

Service Reimagined Service Scoop 35

From: Alyce La Rosa - Coleman

Valid from: Wednesday 22 May 2024 to Monday 27 May 2024


Service Scoop #35

Lunch and Learn Session - The recording of the Lunch and Learn session (all about operationalising our service improvement toolkit) from May 10 is now available online. Have a look and let us know what you think. If you have any suggestions for future sessions, please leave them in the comments below.
https://westernsydneyedu.sharepoint.com/_layouts/15/stream.aspx?id=%2FSPIProgramLibrary%2FService%20Improvement%20Toolkit%2FService%20Improvement%20Toolkit%20%2D%20Training%20video%2Emp4&referrer=StreamWebApp%2EWeb&referrerScenario=AddressBarCopied%2Eview%2E13d6b603%2De320%2D436d%2Db1a5%2Df8c762f8a0f9

Podcast Update - The podcast is taking a break this week due to scheduling issues. Our season finale will be recorded next week and released promptly after. In the meantime, listen to our previous episodes and let us know which one was your favourite so far...
https://open.spotify.com/show/54mVRGnXTL14DUba2nDBlz?si=9a9cd4b4e6bd4af9

Service Experience Survey Reminder - Just a reminder, the next Service Experience Survey will be coming out in 2 months! Has your service team had a chance to review last year’s feedback?

Service Catalogue Workshops - Service Catalogue workshops are progressing well. We will be catching up with Equity, Diversity & Wellbeing, and DIQO next week.

OGS (Secretariat services) Health Check - The OGS Health Check should be finished within the next 7-10 days. Thank you to those staff within OGS who chatted to us about their services. It has been very insightful!